by | Apr 11, 2016 | Industry Insights |
Credit card surcharges is the upcoming trend in merchant acquiring as I asserted in the first part of this opinion piece. I also talked about the potential merchant abuse of surcharges that could be the spark to legislative scrutiny. In this second piece, I will...
by | Apr 5, 2016 | Industry Insights |
Surcharging is THE upcoming trend in 2016 and I believe we will see surcharging becoming the norm in the US in the next 24 months. It is true that so far, surcharging has been slow catching up, but looking at the Australian experience, it took a couple of years before...
by | Mar 10, 2016 | Industry Insights |
The reason acquirers don’t get more merchant referrals is due to three reasons: a sense of entitlement, an uneducated merchant base, and a lack of a referral system. Our industry has a very low rate of merchant referrals. A quick study suggests that 0.08% of...
by | Feb 10, 2016 | Industry Insights, Merchant Retention |
Merchant attrition is hard to figure out. Because, when merchants select you as their provider, they usually have a favorable view of your company. They are excited to have you on their team. However, something happens and 23% of them -merchant attrition industry...
by | Sep 8, 2015 | Industry Insights, New Merchant Acquiring |
The average cost of acquiring a new merchant in the USA reached $693 per account signed. The merchant acquisition costs depends on four variables. Institution Type: Banks have a lower acquisition cost than ISOs/acquirers and processors. Some companies that cross-sell...
by | Jul 2, 2015 | Industry Insights |
“How much are the ISVs going to take away from the acquirers’ revenues?” seems to be consistent question that the investment community wants to know about merchant acquiring lately. Different week, different firm, same question… Well the answer...
