by | Feb 10, 2016 | Industry Insights, Merchant Retention |
Merchant attrition is hard to figure out. Because, when merchants select you as their provider, they usually have a favorable view of your company. They are excited to have you on their team. However, something happens and 23% of them -merchant attrition industry...
by | Oct 19, 2014 | Merchant Retention |
Merchant Retention Issues Are Cyclical Merchant retention rate is one of the single-most important metrics in merchant acquiring. Because merchant attrition is a cyclical event, most ISOs and acquirers will face it eventually. Those that are not facing it today will...
by | Aug 16, 2013 | Merchant Retention |
Engaging merchants through websites is the first step toward merchant retention. ISOs and acquirers focus on creating engagement through their various touch points such as the sales force and customer service. However, they neglect one of the most powerful...
by | Aug 16, 2013 | Merchant Retention |
Blogs merchants read have one characteristic in common: they teach merchants new concepts that help their businesses. Restaurant owners are always browsing through blogs that talk about new recipes, new concepts, etc. They also browse through articles and blogs...
