Merchant Retention Report

Description

In this merchant retention report you will learn about the following:

• The merchant count attrition rate in the U.S
• Number of merchants that ISOs and acquirers lose to attrition
• Number of merchants that go out of business
• The merchant count attrition rate by institution size
• Merchant count attrition rate of all 37 companies studied
• Volume attrition rates by institution size
• Industry-wide attrition ratio by institution size
• Merchant/Volume attrition ratio by institution size
• Total volume trading processor annually
• Total volume lost from merchants going out of business
• Average volume lost to attrition (in $) for the 4 processing volume categories
• Average cost of replacement (in $) for the 4 processing volume categories
• Average number of merchants lost for the 4 processing volume categories
• Pre-boarding strategies to combat attrition
• Post-boarding strategies to combat attrition
• Top 10 tactics used by the industry to combat attrition
• Percentage of ISOs and acquirers using truly proactive tools to combat attrition
• Percentage of ISOs and acquirers using the 4 proactive methods to combat attrition
• Top methods and tools used to spot attrition during the fact
• Top methods and tools used to spot attrition after the fact
• Merchant count attrition rate of proactive vs. reactive acquirers
• Volume attrition rate attrition rate of proactive vs. reactive acquirers
• Top methods used to save at risk accounts
• Cost of saving accounts (pricing concession)
• Percentage of acquirers using a recovery program
• Percentage of merchants re-signed through recovery program

 

NOTE: Please be aware that some corporate credit cards are restricted from use on PayPal. Please consider getting a special authorization or using a personal card if your corporate card doesn’t work.