Merchant Retention: Benchmarking, Strategies & Best Practices

ISOs and Merchant Acquirers’ Merchant Count Attrition has decreased from 22% in 2013 to 21% in 2014. However, the merchant count attrition and the volume attrition rates are very different depending on the size of the institution.

In this report, you will learn about attrition rates (merchant count and volume processed) of different size ISOs and acquirers. The report looks at the cost of merchant retention and measure the merchant count/volume attrition ratio that measure the quality of merchants ISOs and acquirers lose.

“ISOs processing below US$1B and processors processing between US$1B and US$9.9B have the worst merchant count/volume attrition ratio. That means they lose their best accounts to the larger competitors.” says Adil Moussa, author of the report. “Small ISOs and acquirers absolutely need to focus on creating differentiators in order to keep their best merchants. Alternatively, they should request a retention buy-in rate to save their accounts from their processors.”

The report provides data based on ISOs and acquirers volume processing:

  1. Below US$1B in volume
  2. Between US$1b and US$9.9B in volume
  3. Between US10 and US$29.9B in volume
  4. Above US$30B in volume

What You Will Learn:

  • The merchant count attrition rate in the U.S.
  • Number of merchants that ISOs and acquirers lose to attrition
  • Number of merchants that go out of business
  • The merchant count attrition rate by institution size
  • Merchant count attrition rate of all 37 companies studied
  • Volume attrition rates by institution size
  • Industry-wide attrition ratio by institution size
  • Merchant/Volume attrition ratio by institution size
  • Total volume trading processor annually
  • Total volume lost from merchants going out of business
  • Average volume lost to attrition (in $) for the 4 processing volume categories
  • Average cost of replacement (in $) for the 4 processing volume categories
  • Average number of merchants lost for the 4 processing volume categories
  • Pre-boarding strategies to combat attrition
  • Post-boarding strategies to combat attrition
  • Top 10 tactics used by the industry to combat attrition
  • Percentage of ISOs and acquirers using truly proactive tools to combat attrition
  • Percentage of ISOs and acquirers using the 4 proactive methods to combat attrition
  • Top methods and tools used to spot attrition during the fact
  • Top methods and tools used to spot attrition after the fact
  • Merchant count attrition rate of proactive vs. reactive acquirers
  • Volume attrition rate attrition rate of proactive vs. reactive acquirers
  • Top methods used to save at risk accounts
  • Cost of saving accounts (pricing concession)
  • Percentage of acquirers using a recovery program
  • Percentage of merchants re-signed through recovery program

Penegra online is a most popular anti-impotence treatment which provides harder erection to cheap canadian cialis impotent men. Making a commitment to healthy living is a check out for info tadalafil price prerequisite for getting erections also as for maintaining a stiffer penile erection is sufficiently firm enough for lovemaking session. Having any kind of sexual problem can give rise to inferiority complex and low self-esteem about one’s viagra pfizer prix body. Aside from treating erection problems, this tablet can also be utilized by senior males all viagra 50mg online throughout the planet.

Download your copy now for $2285

 

 

With the purchase of the report, you will also receive:

Bonus 1: A 30 minute phone call to answer any questions you may have.

Bonus 2: Free Access to “4 Solutions to Merchant Attrition” Webinar.